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HR Manager

Job Title: Human Resources Manager

Department: Human Resources

FLSA Status: Exempt

Summary

The Human Resources Manager is responsible for overseeing and managing all aspects of human resources functions at Mount Kato. This position plays a key role in developing and implementing HR strategies, policies, and programs to support the resort’s mission, vision, and goals. The HR Manager will focus on creating a positive and productive work environment, fostering employee engagement, ensuring legal compliance, and supporting the recruitment, development, and retention of a diverse workforce. This role requires a strong understanding of the unique needs of a seasonal business in the ski industry.

Essential Duties and Responsibilities

  • Talent Acquisition and Retention:

  • Develop and implement recruitment strategies to attract qualified candidates for both year-round and seasonal positions.

  • Manage the full-cycle recruitment process, including job postings, sourcing, screening, interviewing, and hiring.

  • Coordinate and conduct new employee onboarding and orientation programs.

  • Develop and implement employee retention strategies to minimize turnover, particularly among seasonal staff.

  • Manage employee housing programs, ensuring fair allocation, compliance, and a positive living experience.

  • Employee Relations and Engagement:

  • Serve as a point of contact for employee relations issues, providing guidance and support to both employees and supervisors.

  • Mediate employee disputes and resolve conflicts in a fair and timely manner.

  • Develop and implement employee engagement initiatives to foster a positive work environment, boost morale, and promote a strong company culture.

  • Organize employee events, recognition programs, and other activities to enhance employee satisfaction.

  • HR Policy and Compliance:

  • Develop, implement, and maintain HR policies and procedures in compliance with all applicable federal, state, and local laws and regulations, including but not limited to:

  • Fair Labor Standards Act (FLSA)

  • Equal Employment Opportunity (EEO)

  • Americans with Disabilities Act (ADA)

  • Family and Medical Leave Act (FMLA)

  • Worker’s Compensation

  • Ensure compliance with all safety regulations and work closely with the Safety Officer to promote a safe work environment.

  • Manage employee records, ensuring accuracy, confidentiality, and security.

  • Oversee the administration of employee benefits programs, including health insurance, retirement plans, and other perks.

  • Training and Development:

  • Identify training needs and develop and deliver training programs for employees and supervisors on various HR-related topics, including:

  • Onboarding and orientation

  • Performance management

  • Diversity, equity, and inclusion

  • Safety and compliance

  • Customer service

  • Facilitate employee development and performance management processes.

  • Compensation and Benefits:

  • Administer employee compensation and benefits programs, ensuring accuracy and compliance.

  • Conduct wage and salary surveys to ensure competitive pay practices.

  • Manage the performance review process.

  • Oversee payroll processing in coordination with the finance department.

  • HRIS Management:

  • Manage the Human Resources Information System (HRIS), ensuring data accuracy, efficiency, and security.

  • Utilize the HRIS to generate reports, track metrics, and analyze HR data to inform decision-making.

Qualifications

  • Bachelor’s degree in Human Resources Management, Business Administration, or a related field.

  • Minimum of 5 years of experience in Human Resources, with at least 3 years in a management role.

  • SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) certification preferred.

  • Strong knowledge of federal, state, and local employment laws and regulations.

  • Experience in a seasonal industry, such as hospitality or tourism, is highly desirable.

  • Excellent leadership, communication, interpersonal, and problem-solving skills.

  • Ability to work effectively in a fast-paced environment and manage multiple priorities.

  • Strong organizational skills and attention to detail.

  • Proficiency in HRIS systems and Microsoft Office Suite.

  • Ability to maintain confidentiality and handle sensitive information with discretion.

  • Strong commitment to diversity, equity, and inclusion.

Supervisory Responsibilities

  • Supervises HR staff, including HR Generalists, Recruiters, and/or HR Assistants.

Physical Demands

  • Ability to work in a standard office environment.

  • Occasional travel to other resort locations may be required.

Work Environment

  • Primarily office environment.

  • May require working extended hours, including evenings and weekends, especially during peak seasons.